The faucet industry is vast, and selecting a model to match your needs can be overwhelming. There are literally thousands of faucets designed for kitchens, bath sinks, bathtubs, showers, utility rooms, laundry rooms, and more, each featuring varying styles, designs, materials, and finishes.
Senlesen contributes a handful of models to the pool, further expanding your options. But are these faucets actually any good? This article takes a deep dive into the brand and its offerings, so continue reading to learn more!
Senlesen is a plumbing fixture brand operating under Ruin Qiteng Sanitary, a Chinese trading company. Unlike most faucet brands, Senlesen’s website is anemic, lacking vital information about the brand and making it tricky to offer a background to the company.
The brand doesn’t have an About Us page telling its story about how it came to be, so we can offer little more than the bare bones about this brand. Senlesen doesn’t have an actual presence in North America.
Instead, it sells its products solely through platforms supporting third-party sellers, so you won’t find them in-store throughout the United States or Canada.
Senlesen offers an array of plumbing fixtures with a focus on bathroom products. Its lineup includes a select range of bathtub faucets and bathroom sink faucets. There are a select few kitchen faucet models, but these are few and far between.
Where Can You Buy Senlesen Faucets?
Senlesen faucets are available on several third-party sites, primarily Amazon, but you can find a few sporadic listings on sites like Wayfair and eBay. The brand’s website lists a couple of options, but clicking on the product name sends you straight to its Amazon listing.
This can be a red flag, as the brand’s website is less than forthright.
Plus, Amazon doesn’t vet sellers on its platforms to ensure they sell certified products, which can be problematic. Given these factors, we recommend proceeding with caution on this brand.
Where are Senlesen Faucets Made?
Information surrounding Senlesen’s faucets is murky, at best. The brand’s website is devoid of critical information, leaving customers guessing. After some digging, we discovered this brand operates under a Chinese trading company, so there’s a good chance the faucets come from manufacturers in the country.
While the brand doesn’t list an origin on its faucet listings, it’s likely they come from within the nation. This practice is fairly standard in the industry for various faucet brands, including U.S.-based companies, so it’d be no surprise if this company does the same.
Who Makes Them?
Like other information about this brand, specific manufacturer information is unavailable. However, based on trends in the industry, we can assume the brand sources its faucets from a handful of manufacturers in China.
While it’s possible the brand is partnered with one manufacturing facility or has its own facility, most brands are relatively open about having their own manufacturing facilities. So, it’s likely that the brand sources its products from a couple of manufacturers.
Many similar brands in the same boat simply select pre-made faucets from a manufacturing catalog, so it’s possible this company does the same. This is highly likely, as its designs aren’t overly unique and mirror many designs you can find sold through other brands.
Are Senlesen Faucets Any Good?
The price of Senlesen faucets is enough to sway many homeowners in favor of purchasing one, but are these products a good choice for your household? Let’s find out.
Note: These faucets do not meet North American plumbing standards and are considered illegal to install in drinking water systems.
When considering a new faucet, evaluating its quality is essential. However, without hands-on testing, completing this step can be tricky. To offer insight into the quality of Senlesen faucets, we turned to customer reviews and product descriptions.
Several of these product descriptions list brass as a key base material, which bodes well for durability and longevity. In addition, several models employ ceramic cartridges, which are known to be durable and reliable.
Aside from the product descriptions, we browsed through dozens of customer reviews. Many reviewers mention the quality of these products, stating they were impressed with the overall quality.
However, several reviewers were less than thrilled, citing issues with premature failure and chintzy quality.
In North America, plumbing fixtures must meet certain requirements. The exact requirements vary based on the country and product, but specific standards must be met.
If the product fails to meet these standards, it can be considered a contraband faucet that is illegal to use in drinking water applications.
For example, all kitchen and bathroom faucets in the United States must meet the lead leaching requirements outlined in the American National Standard NSF/ANSI/CAN 61.
Unfortunately, many of Senlesen’s product listings don’t feature any information that indicates compliance with these standards. We found no evidence of certifications listing these faucets as compliant with North American standards.
Considering these standards are in place to ensure the safety and reliability of a tap, including ensuring the faucets are lead-free and drinking water safe, this is a serious problem.
If lead leaches into the flow from your drinking faucet, it can pose a considerable health threat, so compliance with these standards is crucial.
The designs of Senlesen faucets are nothing special. They align with many mass-produced models you can find online through brands that pick a few options out of manufacturing catalogs.
However, many of the designs are undoubtedly modern, aligning with popular trends in the industry. There are minimalistic designs with single-handle, single-hole configurations, and a high-arc spout or blocky contemporary styles with sleek silhouettes.
A few outliers feature design trends of years gone by, like the Antique Brass Swivel Spout faucet, which features an intricate stamped design and traditional rounded shapes.
- Modern design:single lever handle vanity basin faucet,easy to adjust temperature and water flow
- Cover Plate:Allows single hole faucet to be installed on 3 hole sink
- The Hole Diameter Of Your Sink :3.3cm-4.5cm(1.3”-1.77”),Sink Drain:pop up drain with overflow
- Faucet package includes water hoses with 3/8″ female compression connector, U.S. standard size
In terms of pricing, these faucets are a clear winner. They’re priced competitively, dropping far below the standard costs of $100 to $200. Many of its kitchen and bathroom faucets are priced well below $100, and its tub faucets cost less than $200.
Considering tub fillers are often hundreds of dollars (even on sale), especially for floor-mounted models, Senlesen’s pricing is nearly unbeatable.
While many mainstream faucet brands incorporate fancy features, such as touch-on sensors, touchless sensors, and voice activation capabilities, Senlesen remains rooted in the past. The brand’s offerings include all manual models, with no technological advancements to be heard of.
So, if you appreciate the modern luxuries mainstream faucet brands can offer, you’d be better off looking there.
Unfortunately, information about Senlesen’s warranty (or lack thereof) is limited. In the brand’s Amazon listings, clicking on the warranty section sends you to a page advising you to consult the brand directly or its website.
With a bit of searching on the brand’s website, you can find a section of FAQs with an answer to the question, “Do you offer a warranty?” The answer to the question advises customers to check the brand’s warranty policy, which is hyperlinked.
However, upon clicking the link, you’ll be redirected to the Amazon warranty page advising you to consult the brand. It sends you in circles with no apparent answer to be found.
This is another red flag, as the lack of a defined warranty leaves customers in the dark. If that weren’t bad enough, the cyclical search and lack of information on the brand’s website raise more concerns.
Despite our misgivings surrounding this brand after extensive research, Senlesen has surprisingly positive reviews. Its faucets are highly rated on sites like Amazon and Wayfair, with many of its products sporting hundreds of reviews and ratings.
Dozens of satisfied customers applaud the affordable pricing, modern designs, and solid construction. However, dissatisfied customers have plenty to say about premature failure, poor-quality designs, installation complications, replacement issues, and incompatibility with U.S. standard plumbing setups.
Given the disparity in customer reviews, we recommend consulting the customer reviews before purchasing one of these models. However, it’s important to remember that many of these faucets don’t meet North American plumbing standards.
Many mainstream faucet brands are devoted to their customer bases and uphold higher customer service standards. Many have dedicated customer service teams that respond to negative feedback, offering solutions and advice.
However, as we sifted through many negative reviews on Senlesen’s faucet listings, we didn’t see any responses from a customer service team offering assistance.
If you need assistance from Senlesen, you can contact the brand directly through your Amazon app. This is the only option listed on Senlesen’s website, as the FAQs page directs customers through the steps for contact through Amazon.
The steps are as follows:
- Find your orders and select the correct option in the list.
- Scroll down and choose Problem with Order.
- Select the problem you’re having from the drop-down menu.
- Select Contact Seller.
- Send your message and wait for Amazon to notify you of a response.