Considering an Ultra faucet? Before you purchase a brand-new faucet, it doesn’t hurt to do some research. After all, it wouldn’t be ideal to buy and install a faucet only to read through customer reviews and discover it’s notorious for premature failure. So, to avoid a tragic outcome such as that, it’s best to take a peek at the brand.
So, if you’re considering an Ultra faucet and want to know a little bit more, you’re in the right place. We did the research for you and compiled information surrounding the origin, maker, and overall quality of these faucets to help you decide if they’re a good fit for your home, so continue reading to learn more!
Ultra faucets is a plumbing brand offering its wares to consumers around the globe. The company has offered its products to U.S. customers for the past 20 years, making it a newer face on the scene.
Like many plumbing brands, Ultra offers a range of products beyond kitchen and bathroom faucets. It offers various water products, including tub products, shower products, valves, and accessories to complete the kitchen and bathroom plumbing setup.
Who Owns Ultra Faucets?
Ultra faucets operate under Markimex, Inc., a distributor offering various plumbing and heating products. Markimex, Inc. is a relatively small distributor operating in the construction industry and based out of Irvine, California.
The company was founded in 2012 and primarily focuses on the wholesale distribution of hydronic plumbing and heating equipment, including its Ultra-branded faucets.
Who Makes Ultra Faucets?
Ultra sources its faucets from various Chinese companies, which is pretty standard for modern faucet brands. The manufacturers of Ultra faucets aren’t exclusive to the company, so the manufacturer of one kitchen faucet may not produce another model in the lineup. It all depends on the model in question.
Since the manufacturing facilities vary, Markimex’s suppliers of Ultra faucets may change from time to time. Some facilities may be pretty consistent, while others may drop off before being replaced by another manufacturer.
These Chinese manufacturers are well-regarded OEM/ODM suppliers known to produce fixtures of reasonable quality. The pieces are inexpensive, making them the perfect option for a distributor.
Where Are Ultra Faucets Made?
Like many faucet brands, Ultra outsources its manufacturing process to China. The exact location in China where the faucets are sourced from varies based on the product, as Ultra pulls its products from various suppliers across China.
The company likely imports generic faucet models from these suppliers to the U.S. Once the products arrive, they brand them as Ultra products and sell them within the lineup.
The import process is relatively standard among similar faucet brands, although even some expensive, high-end brands implement these practices. Many faucet brands source their products from inexpensive manufacturers overseas, usually in Indonesia, Taiwan, and China, as the cost of production is much lower than in the U.S.
Once the imported products arrive at the brand’s facility, they mark them with their own label and market them under the brand name. Some brands import faucet parts from overseas and assemble the products in the U.S. – it all depends on the brand.
Where Can You Buy Ultra Faucets?
Ultra faucets are available at multiple stores, including Amazon, Wayfair, Home Depot, and Walmart. Many of the products are available online, although you might be able to find them in stock at some locations. Generally, you’ll have better luck and more of a selection online than in-store, but this can vary by location.
Are Ultra Faucets Any Good?
From our research, Ultra faucets appear to be a solid option. However, the reviews vary drastically based on the model, so we recommend checking the reviews and customer feedback before purchasing. To help you decide whether an Ultra faucet is a good choice for you, we split our answer into sections, including design, quality, and warranties.
The overall quality of Ultra’s faucet lineup appears to be solid. The products feature Chinese ceramic cartridges and a mixture of plastic and metal throughout the design. These features are pretty on-par with budget-friendly options, falling short of the high-quality metal-based designs often found with pricier models from other brands.
Like most faucet brands, Ultra is staying up to date with its faucet lineup, chasing the bouncing spotlight of trending designs. At the time of writing, Ultra’s lineup features several highly popular high-arc spout kitchen faucet designs, complete with single handles and a single-hole design.
For its bath lineup, Ultra offers several trendy looks, including European-inspired designs with sleek, minimalistic silhouettes. Aside from these stylish looks, Ultra’s lineup includes several traditional-styled designs with shapely handles and gently curved spouts.
At the time of writing, Ultra doesn’t offer touch-on, touchless, or voice-activated faucets. Instead, its offerings feature manually-operated faucets with dual-handle and single-handle designs. So, if you’re looking for a modern faucet featuring high-end tech, you might be better off looking elsewhere.
Ultra faucets fall in the budget-friendly category, as most of its products are $150 or less. Most of its bathroom faucets are less than $100, and most of its kitchen faucets cost less than $150. Considering the average cost of kitchen faucets from industry-leading brands like Moen, Kraus, or Kohler, these prices are reasonably affordable.
Surprisingly, Ultra offers a solid warranty on its products that rivals industry-leading warranties. The company provides an impressive limited lifetime warranty on its, saying they will be free from defects in workmanship and materials. The warranty applies solely to the original purchaser consumer and doesn’t cover any labor or service charges.
If you have a valid warranty claim, Ultra will replace any part which proves to be defective, free of charge. Ultra doesn’t cover any damage or issues associated with misuse, abuse, neglect, accidents, or improper installation, as these scenarios void the warranty. This is fairly standard with every faucet warranty.
The customer feedback on Ultra’s faucets varies based on the model in question. While some models feature exceptional reviews that drive the rating average surprisingly high, others feature scathing reviews that draw the ratings disconcertingly low.
Satisfied customers mention the sleek designs, sturdy construction, and easy installation process. Conversely, unhappy customers cite issues with poor-quality construction, short lifespans, and color deviance from online photos to reality.
If you decide to purchase an Ultra faucet, we recommend consulting the reviews on the model you like, as customer reviews are often impressively good or overtaken by negativity.
We’ve reviewed numerous faucet brands in our research, including Pottery Barn, Restoration Hardware, and Brizo. In our research, we’ve found that most brands have an online presence in the form of a customer service team. The team handles all negative feedback, offering responses to negative customer reviews. In most cases, the customer services representatives will offer a solution or a phone number to call for assistance.
As we combed through Ultra’s faucet reviews, we didn’t see a response from a customer service team. However, Ultra has a customer service support line you can call with questions or concerns.