With thousands of faucets on the market from dozens of brands, choosing the perfect fit can be tricky. It’s essential to purchase one from a good, reputable brand to ensure you’re not left high and dry if you have issues with the faucet.
Key Points:
- Kingston Brass is a reputable brand in the faucet industry that offers a wide range of kitchen and bathroom fixtures and products.
- The brand sources its products from reliable factories and has multiple warehouses in California and Taiwan.
- Kingston Brass faucets are made in Taiwan and China, and while the brand is popular, it’s essential to evaluate the quality of its products before investing in one.
So, is Kingston Brass a good brand? This article explores Kingston Brass and its offerings, so continue reading to learn more!
About Kingston Brass
Kingston Brass is a relatively young brand in the faucet industry, as it only has been around since its inception in 1998. The company was founded by a group of industry professionals with a combined specialty in top-of-the-line kitchen and bathroom plumbing fixtures.
In the years following its founding, Kingston Brass became a well-known name, building a strong reputation for itself in the industry. Today, the company has multiple warehouses in Chino, California, plus a few headquarter locations in California and Taiwan.
The brand prides itself on offering a carefully-selected product lineup sourced from reliable factories, available at various prices.
Product Lineup
Kingston Brass offers more than a couple of kitchen and bathroom faucets. Its product lineup spans various kitchen and bathroom fixtures and products, including the following:
- Bathroom faucets
- Bathroom sinks
- Bathroom accessories
- Vanities and consoles
- Bathtubs
- Shower systems
- Kitchen faucets
- Kitchen sinks
- Kitchen accessories
- Plumbing parts
Where Can You Buy Kingston Brass Products?
Kingston Brass products are widely available through several retailers, both in-store and online. Customers interested in a Kingston Brass product can buy directly from the brand’s website or choose from an extensive list of popular retailers, including the following:
- Home Depot
- Lowe’s
- Amazon
- Wayfair
- Build.com
- Walmart
- Overstock
- Faucetdirect.com
Here are some bestsellers on Amazon:
Where Are Kingston Brass Faucets Made?
Although most faucet brands don’t openly disclose the origin of their faucets, Kingston Brass doesn’t mind keeping its customers in the know. The brand’s “About Us” page on its website openly mentions the origin of its faucets, so there’s no guesswork involved.
Kingston Brass faucets are made in Taiwan and China, although most of the faucets come from Taiwan. The company almost exclusively imports its products from Taiwan, but there are a couple of products with China listed as the country of origin.
This practice is standard in the faucet industry, as many faucet brands have outsourced manufacturing to overseas facilities to cut production costs. The company stores its imported products in its California-based warehouses, so products are readily available and ship quickly.
Who Makes Kingston Brass Faucets?
Kingston Brass openly discusses the origin of its faucets, but it doesn’t mention the exact facility or facilities that manufacture its products. However, we can shed light on the situation with a bit more research.
The brand’s Taiwan headquarters shares an address with Taiwan Designer Plumbing and Hardware Corp. (TDP&H), a Taiwan-registered import and export business. However, it’s important to note that this company isn’t technically a manufacturer, either. Instead, it buys products from other companies, most of which are located throughout Taiwan.
The remaining products are imported from China, but the bulk of the TDP&H lineup comes from Taiwanese manufacturers.
Are Kingston Brass Faucets Any Good?
While Kingston Brass faucets are popular, evaluating all aspects of the brand’s offerings doesn’t hurt before investing in one. So, are Kingston Brass faucets any good? Let’s find out!
Quality
When considering whether to buy a faucet, it’s essential to evaluate its quality. However, without hands-on testing, it’s tricky to truly determine the longevity of its quality. So, to offer some insight, we combed through the product components and customer reviews.
In the product listings of Kingston Brass faucets, you’ll find high-quality materials, including solid brass construction and ceramic disc cartridges, both of which are standard in good-quality products.
Aside from the product components, we sifted through customer reviews, searching for common trends and themes. For the most part, Kingston Brass’ faucets are rated highly for quality, sturdiness, and durability, with many reviewers mentioning satisfaction in these sectors. However, there are several dissatisfied customers, so we recommend sifting through reviews on the model you like before purchasing it.
Design
Kingston Brass is in-line with current design trends, offering many of the popular features, including high-arc spouts, single-handle configurations, and pull-down sprayers. However, in addition to its modern take on faucets, the brand also offers an array of traditional-styled faucets, like its bridge faucets, which have an antique look.
A few models in the lineup could classify as transitional styles, but much of the lineup falls toward the modern or traditional side. Its bath faucets are much the same, with various styles ranging from modern to traditional.
There are multiple mounting designs to choose from, including wall-mount and deck-mount faucets, so you have plenty of options regardless of which mounting method your home requires.
In addition, the brand offers an extensive array of faucet finishes, including standard options, such as brushed nickel, polished chrome, and oil-rubbed bronze. However, in addition to standard industry options, Kingston Brass offers a few less common finishes, including Naples bronze, antique copper, and black stainless.
Pricing
Kingston Brass faucets are available at a range of prices, from more budget-friendly options to pricier models. On the low end, its faucets start around $100 but climb to around $500. These prices are pretty standard compared to similar brands, and while they’re not the most budget-friendly option available, they’re far from the priciest.
If you’re looking for a solid faucet at an affordable price, Kingston Brass might have the perfect fit.
Technology
Unfortunately, Kingston Brass doesn’t currently offer any tech-packed faucets. We didn’t find any touch-on, touchless, or voice-activated faucets available on its website, even though these features are highly popular in the industry today.
While this could change in the future, you’ll have better luck for now looking elsewhere if you prefer the convenience of tech-packed faucets.
Warranty
Most faucet brands offer a warranty of some sort, and Kingston Brass is no different. The company offers a 10-year limited warranty on its faucets, warranting them to be flawless during everyday residential use.
It’s important to note that this warranty solely applies to faucets installed in the United States and Canada. If you have a valid warranty claim, Kingston Brass will remedy the situation at their discretion, which may entail a replacement part or an entire replacement faucet.
The company states it will mail the owner replacement parts necessary to restore the faucet to working condition free of charge. Of course, the damage must fall under warranty coverage, as the brand has specific exclusions that apply.
While this warranty isn’t as long as warranties offered by several industry leaders, which usually offer limited lifetime warranties, it still provides solid coverage.
Customer Reviews
Kingston Brass faucets are incredibly popular, so there are hundreds of reviews on them across sites like Amazon, Home Depot, and Lowe’s. While the feedback varies from one faucet to the next, the vast majority of customer feedback is positive.
Hundreds of satisfied customers applaud the faucets for their high-quality construction, ease of installation, and beautiful designs. On the flip side, there are a handful of dissatisfied customers, many citing issues with missing parts, premature failure, and leaks.
Since feedback varies based on the product, we recommend sifting through the customer reviews on the model you like before purchasing it.
Customer Service
Many faucet brands have a dedicated customer service team responsible for addressing customer complaints and questions. Generally, representatives in this team will respond to customer complaints on the brand’s product listings.
However, we didn’t come across any responses from such a team as we combed through reviews on Kingston Brass products. Of course, this doesn’t mean the brand offers poor customer service. Instead, it means that customers need to reach out when issues present themselves via one of the following methods:
- By email:
- General: techsupport@kingstonbrass.com
- Warranty: warranty@kingstonbrass.com
- By phone: 1-877-252-7277
- Online via a contact form: https://www.kingstonbrass.com/pages/contact-us