Pottery Barn, an upscale company similar to Restoration Hardware, is a big name in the home and decor industry. The classy, sleek, and modern designs of Pottery Barn faucets are hard to pass up. They pair beautifully with contemporary design themes and numerous color palettes, making them perfect for those who appreciate these aesthetics.
But before you commit to one of these faucets, it doesn’t hurt to get more information.
Unfortunately, information surrounding Pottery Barn’s faucets, who makes them, and where they’re made is ever-elusive. Attempting to find straightforward or concise answers sends you on a wild goose chase through the expanse of the web, making it tricky to pinpoint an answer. After careful research, we collected a few pieces of information to help you decide.
Who Manufactures Pottery Barn Faucets?
In the product listings on Pottery Barn’s faucets, there’s usually a bulleted list of information surrounding that model. In many of its faucet listings, Pottery Barn credits Watermark, a faucet design company, for its faucets.
The Brooklyn-based company boasts its handcrafted products, so Watermark’s team assembled Pottery Barn faucets in Brooklyn, New York.
Where Are Pottery Barn Faucets Made?
According to many of the faucet listings on Pottery Barn’s website, its products are crafted in Brooklyn, New York. However, the listings say the products are made of American and imported materials.
While the product listings don’t outline where these imported materials come from, we can find this with a bit more research. In the listing, Pottery Barn states the products are made exclusively for them by Watermark.
Watermark is a Brooklyn-based design company specializing in high-end faucets. However, while Watermark states its products are handmade, further research indicates the parts are likely outsourced to manufacturing companies overseas. A company called Goldiden Industrial Co. Ltd., located in China, makes faucets for Watermark. So, there’s a good chance that the imported materials in Pottery Barn’s faucets are made from Chinese materials.
Are Pottery Barn Faucets Good?
In general, Pottery Barn faucets seem to be a good option. While they’re pricey, they feature solid brass construction and stunning designs. So, if you’re looking for a high-end faucet with sleek, durable designs, a Pottery Barn faucet might be a good choice for you.
To better evaluate these faucets, let’s take a look at a few factors.
At first glance, the quality of Pottery Barn seems exceptional. However, with a lack of customer reviews on each product, it’s tricky to gauge the overall quality of the product. In our research, we noticed many reviewers mentioned issues with broken components and low-quality pieces.
However, the construction of these products seems sturdy, which could lend well to overall quality. For example, the Tilden sink faucet is made of cast brass with a ceramic disc and a solid brass valve body, which speaks well to its durability. Many other faucets mirror this construction, including the Langford Cross-Handle Widespread Faucet, Sussex Lever Handle Widespread Bathroom Faucet, and the Linden Lever Handle Widespread Bathroom Sink Faucet.
There’s no doubting the sheer beauty of Pottery Barn’s faucet designs. They come in sleek, modern designs that complement varying aesthetic preferences. Some models feature a more traditional design, while others match the trending modern design theme.
The faucets are available in several finishes, including matte black, antique bronze, antique vintage brass, brass, satin nickel, polished nickel, and chrome. Many of the faucets are available in collections, so customers can easily match their faucets with correlating fixtures and hardware in the same collection.
Many collections feature towel bars, hooks, towel rings, lights, shower fixtures, toilet paper holders, and shelving.
Pottery Barn faucets feature the pricing of premium, luxury faucets. Many of the company’s faucets boast price tags of $600 or higher, which lands them in the luxury category. Compared to popular mainstream brands, like Moen, Kohler, or Delta, these faucets are pretty expensive.
In most cases, a typical bathroom faucet costs between $50 and $300, but these faucets blow these prices out of the water, far surpassing them.
If you’re searching for a high-end, technology-packed faucet, you might not find what you’re looking for at Pottery Barn. While the company offers an extensive range of modern designs, it doesn’t provide the touch, touchless, or voice-activated selections found at many top-tier faucet brands.
Each faucet features a manual design, with handles to control water flow and temperature.
Unfortunately, Pottery Barn doesn’t have a customer review system in place. Because of this, real customers cannot offer input on their experiences with the company’s faucets. So, for potential customers, it’s a step in the dark, as there isn’t any customer feedback on to base your decision on.
In an effort to offer some assistance in your decision-making process, we combed through hundreds of Pottery Barn’s customer reviews on Trustpilot. Faucet reviews were few and far between, but the limited reviews we did find mentioned issues with broken components, poor-quality products, and shipping issues.
In general, the company has a poor customer rating average on Trustpilot, with many reviewers citing issues with customer service response times, return policies, pricing, and broken products.