With over a dozen faucet brands offering their wares on the market, choices are in plentiful supply. While you might automatically choose a well-known faucet brand, like Moen or Kohler, you may decide to branch out with another brand.
As you search, you’ll likely come across Signature Hardware faucets.
But before you buy one, it doesn’t hurt to familiarize yourself with the brand and its reputation. So, to help you decide whether Signature Hardware is a suitable brand for your home, we compiled helpful information, including a brief company backstory, who makes the faucets, and whether the products are a good choice.
About Signature Hardware
Founded in 1999, Signature Hardware is a well-known company offering a wide range of products, including faucets. Its product lineup includes bathroom vanities, bathtubs, toilets, bidets, sinks, faucets, showers, hardware, and lighting.
The company is based out of northern Kentucky, where it keeps many of its products stocked on-site for rapid shipping throughout North America.
Who Owns Signature Hardware?
Ferguson Enterprises, a massive company with various brands under its umbrella, owns Signature Hardware. Ferguson acquired the company in 2016, so it has been operating under Ferguson for the past several years.
Mirabelle, Miseno, and ProFlo also fall under Ferguson’s ownership, making them sister companies to Signature Hardware.
Who Makes Signature Hardware Faucets?
Until 2010, Signature Hardware was open about its faucet manufacturers and where its products are made. In the years leading up to this point, most of Signature Hardware’s sink faucets were imported from European countries.
However, in recent years, the company has been less open about the origins of its fixtures, as it deems the identity of its manufacturers is proprietary information. Because of this, the company doesn’t release its manufacturer or the manufacturer’s location.
Given the massive shift from European and North American production with the vast majority of faucets on the market today, we can only assume Signature Hardware has done the same.
Many faucet brands, even major brands, outsource at least part of the manufacturing process, usually to China, Taiwan, Indonesia, or Vietnam. While some companies pride themselves on assembling the faucets domestically, even these companies typically outsource the manufacturing process to Asian countries.
So, while we cannot offer a specific manufacturer (or manufacturer location), as the company doesn’t release this information, we can assume the products aren’t made domestically. Many faucet brands have shifted gears and outsourced the manufacturing and assembly process to cut costs, so it’s likely Signature Hardware has done the same.
Some manufacturers source faucets from Asian manufacturers and rebrand them as their own, so that is a possibility as well.
Are Signature Hardware Faucets Any Good?
In general, Signature Hardware faucets seem to be a good choice, although customer reviews vary from one product to the next. To help you decide whether a Signature Hardware faucet is a good fit for you, we split our answer into sections: quality, pricing, warranty, technology, design, product range, customer reviews, and customer service.
The overall quality of Signature Hardware faucets appears to be decent. While the product listings simply state “made of high-quality materials,” with no further information, several reviews attest to this statement. Multiple customer reviews across several products mentioned the solid quality of the product.
However, there were a few complaints regarding the quality of certain products, so be sure to check the reviews of the model you like.
Signature Hardware’s pricing is a bit steeper than most faucet brands, even major brands like Delta, Moen, and Kohler. Many top brands offer products to meet a wide range of budgets, but with Signature Hardware’s faucets, the lowest price is pretty high.
Most of its faucets start at around $300 or higher, with prices climbing over $500. These products might not be a good fit if you’re looking for a budget-friendly faucet.
While many major faucet brands offer limited lifetime warranties on their products, Signature Hardware’s offerings are a bit shorter. For its sinks, faucets, vanities, shower products, and toilets, Signature Hardware offers a 25-year warranty.
Beyond the length of the warranty, the rest looks nearly identical to most faucet warranties. Like many faucet warranties, Signature Hardware warrants its products to be free from manufacturing and mechanical defects from the original purchase date.
If the product proves defective, the company will offer a replacement part or product at its discretion to restore the product to working condition.
If you’re looking for a beautiful kitchen faucet with a handy tech feature, you might find it in Signature Hardware’s lineup. The brand offers a few touchless models but no models with touch or voice-activated features.
So, if you’re looking for a touchless faucet, you might find one you like in its lineup. However, if touch or voice-activation features are more your style, you will have better luck looking elsewhere.
Like many faucet brands, Signature Hardware offers an all-encompassing range of designs to meet nearly any aesthetic preference. From its high-arc spring spout faucets to its traditional bridge-style faucets, Signature Hardware has something for everyone.
Whether you’re looking for a cleanly-designed contemporary faucet with a sleek silhouette or a traditional-styled faucet with an antique design, you shouldn’t have any issue finding something to accommodate your design preferences.
Signature Hardware doesn’t skimp on its product range, as it offers an extensive list of kitchen and bathroom faucets. While some companies keep their focus on kitchen or bathroom faucets, Signature Hardware does it all.
The company offers various kitchen faucets, including pull-down, pull-out, and spring-spout faucets. In addition, customers can choose from a range of pot fillers and bar faucets.
For the bathroom, Signature Hardware offers multiple options, such as waterfall faucets, single-hole faucets, and widespread faucets. On top of that, there’s a list of bath faucets, including freestanding, tub-mounted, and wall-mount tub faucets.
Each model comes in a range of faucet finishes, so there’s something to match almost any color palette.
Best Selling Signature Hardware Faucets on Amazon:
Many of Signature Hardware’s faucets boast excellent reviews, with a large portion of reviewed faucets featuring 4-5 star averages. There are quite a few faucets that don’t have any reviews, but the products that do feature primarily positive reviews.
On other websites, like Yelp, Signature Hardware has mixed reviews, with an average of 3.5 out of 5 stars across hundreds of reviews. Negative reviews cite issues with product quality and defects, while positive reviews applaud customer service and product design.
We sifted through hundreds of customer reviews on websites like Yelp and Trustpilot, where we found mixed reviews surrounding Signature Hardware’s customer service. While some customers were happy with customer service and warranty assistance, others were dissatisfied with various aspects of service.
Satisfied customers mentioned short response times and happy, helpful customer service representatives, while dissatisfied customers cited a lack of responses from customer service, warranty issues, and delays.