Many industry-leading brands offer excellent warranties, further attesting to the quality of their products, and Kohler is no different. Although the warranty’s stipulations vary based on the setting, Kohler offers some of the best faucet warranties in the industry. If you’re interested in the Kohler faucet warranty, whether you’re considering buying one or already have one, you’ve come to the right place. Keep reading to learn more!
What Is The Warranty On Kohler Faucets?
Kohler faucets, both kitchen and bathroom fixtures, come with a limited lifetime warranty that protects their components. The company ensures that all faucets manufactured after January 1, 1997, will be leak and drip-free during everyday residential use. They are guaranteed for life as long as the original consumer purchaser owns the home.
If the faucet leaks or drips in this setting, Kohler will mail the customer a brand new faucet cartridge free of charge. Oftentimes, the cartridge is the culprit of leaks, although this isn’t always the case. However, it’s important to note that this warranty only applies to Kohler faucets installed in the United States.
Additionally, the company guarantees all other aspects of the faucet itself or accessories will be free of defects in material and workmanship. Again, this is under the same stipulation of regular residential use, as long as the original purchaser owns the home. This portion of the warranty excludes specific faucet finishes, including gold, non-Vibrant, and non-chrome.
The policy states that improper care and cleaning will void the warranty. The warranty doesn’t cover misuse, abuse, and accidents.
To make the claims process easier, should one arise, you can complete your product’s registration with Kohler when you purchase the product. Note that you need the original proof of purchase to open a warranty claim.
How Do You File A Warranty Claim On A Kohler Faucet?
Kohler offers a few ways to contact the company regarding a warranty issue. The company’s faucet warranty page states purchasers can contact Kohler via their dealer, plumbing enter, or E-tailer. You can also write Kohler regarding your claim (Kohler Co., Attn: Customer Care Center, 444 Highland Drive, Kohler, WI 53044 USA).
Alternatively, you can reach Kohler via its customer support line regarding warranty information. When you reach out to the company regarding a warranty issue, you will need to provide all of the pertinent details surrounding your claim, including:
- A complete description of the problem
- The product and model number
- Product’s finish type and color
- Exact purchase date
- Where the product was purchased
- Proof of original purchase (original sales receipt)
What About In A Commerical Setting?
The warranty looks entirely different for faucets installed in a commercial setting. While the residential faucet warranty is generous, the commercial warranty is nowhere near as lengthy. Kohler states that if the faucet is used commercially, it is warranted to be free from defects in workmanship and material for one year after the product is originally installed.
This guarantee is under Kohler’s standard one-year limited warranty. The same warranty applies to faucets with specific finishes, like the ones the company mentioned as exclusions from the regular residential-use warranty above. So, if you have a faucet with a gold, non-Vibrant, or non-chrome finish, the warranty is considerably more restrictive than the warranty on other finishes.
How Long Should A Kohler Faucet Last?
Most modern faucets can easily last anywhere between 15 and 30 years, although various factors may affect their lifespan. With proper care, Kohler faucets may last several decades.
However, there are bound to be issues as it ages and its components wear out, especially if you have hard water, which will accelerate the corrosion of inner parts. For example, hard water may build up and corrode the washer or valve seat, which can cause the faucet to leak. Although it’s an easy enough fix, you may end up dealing with it fairly routinely if you have hard water.
Frequently Asked Questions (FAQs)
Are Kohler Faucets Good Quality?
Yes, Kohler faucets are generally a high-quality option. Kohler has been on the faucet scene for decades, with early origins dating back to 1873 (they started making farming implements before switching to plumbing fixtures). With over a century of experience, Kohler is well-versed in the makings of a high-quality product.
So, while these faucets might be more pricey than other options available today, you get what you pay for. Kohler tends to prioritize durability over design, so you might not find extravagant designs in its lineup, but you can proceed with peace of mind knowing these are excellent products.
Of course, some products are better than others, so while Kohler is known for good faucets, it doesn’t hurt to pay attention to the reviews. Once you find a Kohler faucet you like, glance through the reviews before purchasing.
Are Kohler Faucets Expensive?
Kohler faucets tend to be more expensive than other similar brands, such as Delta or Moen. However, considering the quality of these faucets and the warranties that back them, the price makes sense. These faucets can last decades, so you get what you pay for.
Kohler’s kitchen faucets run anywhere from $200 to upwards of $1,000. The company’s bathroom faucet lineup starts at about $100 and reaches over $1,000 for specific models. Given the drastic price range, Kohler offers products to accommodate almost any budget.
I have bad pull down on my kitchen faucet. How can I get a warranty replacement part for that. It is a goose neck model