In search of a new faucet? While Mainline faucets might be the perfect fit for your new faucet, it doesn’t hurt to do a bit of research. This way, you can familiarize yourself with the brand and know what to expect from its products. So, if you’re considering a Mainline faucet, continue reading to learn more about the brand and its offerings!
About Mainline Faucets
Mainline is a familiar brand in the industry with well over a century of experience. The company’s origins date back to 1858 when the company was founded. In the 21st century, Mainline has prioritized innovation, adapting to accommodate market demands and customer preferences.
The company’s products undergo rigorous testing, as this ensures every product meets stringent standards. Once production and inspection are complete, Mainline products are shipped to and sold at dozens of locations scattered throughout the U.S. and Canada.
Who Owns Mainline Faucets?
Mainline operates under Hajoca Corporation, which is a massive privately-owned distributor. Hajoca Corporation offers an array of plumbing and heating products, distributing its wares throughout the U.S. and its Canadian-based subsidiary, EMCO Corporation.
Hajoca Corporation also owns Luxart, another brand similar to Mainline, making the two sister companies.
What Products Does Mainline Offer?
Mainline’s product lineup isn’t restricted to kitchen and bathroom faucets. The company offers an extensive array of products, from plumbing to HVAC. Customers can choose from numerous plumbing products, including faucets, toilets, lavatories, and showers.
In the HVAC lineup, there are various heating and cooling products to keep your home comfortable year-round. The water system category offers pumps, tanks, meter boxes, and more, and the PVF category provides pipes, valves, and fittings.
Where Can You Buy Mainline Products?
Mainline products are available at various locations throughout the U.S. and Canada. While you won’t see these products at big box stores like Lowe’s or Home Depot, you can find them at places like Modern Supply Co., Inland Supply, Best Plumbing Tile & Stone, and EPSCO.
Who Makes Mainline Faucets?
Mainline faucets are made by various manufacturers throughout China. The company doesn’t offer input on its manufacturers, so it’s tricky to say which manufacturers produce its products. However, we can guess that the company sources its products from several manufacturers throughout the country, as this is relatively standard for faucet brands today.
Some faucet brands purchase complete faucets from overseas manufacturers and rebrand them as their own, but others purchase faucet components and assemble the products themselves. So, while we can’t say exactly which manufacturer(s) produce Mainline faucets, we can guess several Chinese faucet manufacturers are supplying the products.
Where Are Mainline Faucets Made?
Like many faucets available on the market today, Mainline faucets are made in China. The company sources its products from various Chinese manufacturers before shipping them to North America for distribution and sale.
Many faucet brands, even major and pricey brands, outsource production and manufacturing to other countries. Many of the faucets we see on the market today were manufactured in China, Indonesia, or Taiwan. While some brands handle the assembly process, many brands outsource the entire process, as it’s much cheaper to do it that way.
Are Mainline Faucets Any Good?
Before purchasing a new faucet, it doesn’t hurt to consider the brand. We split our answer into several categories, including quality, design, and pricing, to help you decide if a Mainline faucet is right for your home.
Without testing a faucet hands-on, it’s tricky to evaluate its quality. Based on looks alone, the products seem to be of decent quality, with solid construction. Again, it’s tough to say without using hands-on experience or customer reviews. We recommend evaluating the products in-store, examining the display models, and consulting customer service.
Mainline offers an extensive range of kitchen and bathroom faucets, including traditional and modern designs. Mainline offers several trendy high-arc, single-handle designs in its kitchen lineup, complete with sleek, modern finishes. However, there are a few more traditional designs, including a few models with low-arc spouts, side sprayers, and acrylic handles.
Mainline’s bathroom lineup is up-to-date on its designs, offering various clean, modern silhouettes. Like its kitchen lineup, there are also a few more traditional designs, such as those with a low-arc spout and two acrylic handles.
Mainline offers a range of finishes, including matte black, nickel, and stainless steel.
Mainline faucets fall into the budget-friendly category, as most of its taps are $200 or less. Its bathroom faucets are generally cheaper than its kitchen faucets, although there might be a few exceptions.
Compared to industry-leading brands, Mainline’s pricing is pretty approachable. While its products aren’t the cheapest option on the market, they’re more budget-friendly than most of the offerings you’ll find from brands like Moen, Kohler, and Delta.
Mainline offers a solid warranty on its products, but it falls short of those provided by industry leaders like Kohler and Moen. Mainline’s warranty extends for five years, starting on the date of purchase by the original consumer purchaser.
The company warrants the product to be free of all defects in material and workmanship that would impact the intended and proper use of the said product. If you have a valid warranty claim, Mainline will repair or replace the product or part at its discretion.
Although Mainline has a few techy faucets, its offerings are limited. The company offers a few touchless models in its commercial lineup, such as its single-post sensor bathroom faucets. Unfortunately, there are very few tech-filled options available to Mainline customers, so if you’re looking for a high-end, tech-filled faucet, you’ll likely have better luck looking elsewhere.
On Mainline’s website, there aren’t any customer reviews. This isn’t entirely uncommon, but usually, there are reviews across other distributors, like Home Depot, Lowe’s, and Amazon. Unfortunately, there aren’t any customer reviews across these sites, as Mainline’s faucets are primarily available in-store but not at big box stores.
This can make it difficult for customers to evaluate the quality or construction of a faucet, as they have nothing on which to base their decisions. Customer reviews can offer insight into the overall experience, from the price and warranty to the construction and durability.
We’ve combed through dozens of customer reviews in our research for various brands. Generally, the brand’s customer service team responds to negative reviews, offering a solution or a number to call for assistance. Unfortunately, Mainline’s website doesn’t have a customer review setup, so we were unable to gauge the customer service team based on their responses to negative feedback.
That said, Mainline has a live chat on its website and a contact form available for customers to fill out for assistance.